Privacy Policy

1. Introduction

This Privacy Policy describes how Hazem Mohammed ("I", "Me", "My") collects, uses, and discloses your personal information when you use this website (the "Site") and its services. Your privacy is critically important to me.

2. Information You Provide

I collect information that you voluntarily provide to me through various forms on the Site. The types of personal information I collect include:

• For Quote Requests: Your Full Name, Work Email, Project Type, and Project Brief.
• For Tour Requests (Villa Azure): Your Full Name and Phone Number.
• For Lead Magnets (Masterclass): Your Email Address.
• For Product Purchases (BLITZ): Your Full Name, Email, Phone Number, City, and Full Address.

3. Automatic Data Collection & Analytics (Cookies)

Like most websites, I automatically collect certain technical information ("Usage Data") when you visit the Site. This information is collected via cookies and third-party scripts to help me understand how visitors use my Site, improve its performance, and measure my marketing efforts.

This Usage Data includes:

• Your IP address and general geographic location.
• Your browser type, device type, and operating system.
• The pages you visit on the Site and the time you spend on them.
• How you interact with the page (clicks, scrolls, and mouse movements).

The third-party services I use for this purpose are:

• Google Analytics: To analyze website traffic.
• Facebook Pixel: To measure the effectiveness of advertising.
• Crisp Chat: To provide live chat support and analyze usage patterns.

You can control or reset your cookies through your web browser's settings.

4. How I Use Your Information

I use the information I collect for the following purposes:

• To respond to your inquiries (Quote Requests, Tour Requests, etc.).
• To process your orders and facilitate payment and shipping.
• To improve and optimize the Site's performance and user experience (using Usage Data).
• To measure the effectiveness of my marketing campaigns.

5. Data Storage & Third-Party Sharing

I do not sell or rent your personal information. I only share your information as necessary to provide my services:

• Supabase: Stores information submitted through forms.
• Paymob: Processes payments. I do not see or store your credit card details.
• Analytics Providers: As detailed in Section 3, Usage Data is shared with Google, Microsoft, Facebook, and Crisp.

6. Data Security

I take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. Please contact me to make such a request.

8. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.